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Customer Service

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Customer Service sign
Customer Service Booth
"Trouble NOT the Artist With the Mundane"
―Advertisement in Housewares

Customer Service is a hub area located in the Housewares section of Fontaine's.


2013-11-21 00016

Panorama of Customer Service.

The booth serviced customers before, during, and after purchases and also provided information for the many shops in the department.

It is centrally located with the Bookstore and Appliances on the left with Bridal and Toys on the right.

Burial at Sea - Episode 1Edit

Main article: Burial at Sea - Episode 1

Booker and Elizabeth can find one of the heating vents in the room behind the Customer Service counter. A trail of candy and sweets from the vent leads to the left of the Customer Service counter, to a pair of Splicers attempting to lure Sally out of the vent. A Tear containing Medical Kits can be brought through in front of the counter and a decoy to its right.

Five heating vents are required to be closed to find Sally. The remaining vent is located in Toys, but the entrance here has been barricaded off, forcing them to find a back way in Appliances.

New DiscoveriesEdit

Audio DiaryEdit

  1. Yi Suchong - Observation #17 - on the desk next to the heating vent.


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